Open Mercato implementation
We help bring customer, sales and order management into one system. We implement Open Mercato and adapt it to your business processes.
What we do
Open Mercato is an open-source foundation for business systems. CRM helps manage customer relationships and sales, while ERP supports orders and day-to-day operations. We use existing modules, add the features and integrations you need, and prepare the system for your team.
CRM implementation
Customer records, contact history and sales stages in one place. Your team can see current opportunities and plan its next actions.
Order and operations management
Orders, production, service delivery – modules that reflect your actual operations, with automation where it makes sense.
B2B ordering portals
A place where business partners can browse your offer, place orders and check their status. The information flows into the system your team uses.
Data migration and integrations
We move data from your existing systems and spreadsheets, and integrate accounting, the warehouse and the tools you already use.
Development and maintenance
After launch, we help maintain the system and plan improvements. You can start with one process and expand as your business needs develop.
When it makes sense
You want customer information and contact history in one place.
You need to connect sales, orders and fulfilment in one process.
You are planning a system with access to the code and room for further development.
Your team needs its own work stages, data fields or reports.
You want to automate repetitive tasks and the flow of data between tools.
How it works in practice
- 1
Process analysis
We learn how your team handles sales, orders and everyday work. We agree which data, modules and integrations are needed and where to start.
- 2
Configuration and module development
We set up the system, configure roles and permissions, build custom modules and migrate data from your current tools.
- 3
Launch and growth
We train your team, go live and support you in day-to-day work. The system grows with your company – module by module.
Connecting sales, data and tools
We adapt sales stages, data fields and integrations so your team has the information it needs for everyday work.
Your sales process
We set up stages and statuses to match your sales process, making it easier to follow progress and plan the next actions.
Fields and modules made to measure
Flexible data definitions let you add your own fields and entire modules without rebuilding the system from scratch.
Data from your current tools
We move customers, orders and history from spreadsheets and existing systems, and connect the rest through integrations.
Frequently asked questions
Don't see your question here? Write to hello@nardeo.com.
For example, a CRM for your sales team, an order management system or a portal for B2B partners. We shape the scope around your processes, agreeing which modules to use, what to adapt and which integrations to build.
The Open Mercato core is available under the MIT licence with no licence fee. The project budget covers analysis, implementation, integrations, hosting and your chosen level of maintenance.
A basic CRM implementation usually takes from a few to a dozen or so weeks, depending on the number of modules and integrations. We start with a process analysis to estimate the scope accurately before work begins.
Yes, migrating data from existing systems and spreadsheets is a standard part of implementation – we plan it together with module configuration, so your team can keep working without interruption.
Let's see if Open Mercato fits your company
Write a few sentences about what you want to change. The first conversation is free and comes with no obligation.
What happens next
- We reply and suggest a time to talk.
- We talk for 30–45 minutes about what gets in your team’s way today.
- You get a written summary and a proposed first step.
Prefer email? hello@nardeo.com